I think that I may have lost a customer today...

[Yoda]

He is not from this forum though.

He was all over the place because I couldn't help him in one day. What's it with some people?
I tried to tell him that I have a list and that I can't just jump all the others for him, but he was not prepared to understand what I said.
So I wanted to ease up the conversation and said: "either you are patient or you will end up being one".

He hung up. I poured a glass of wine.

[leeyewfei]

Well.........i dont think you lost anything.

[neckyzips]

lol! you didn't make him feel special, he had to run to his safe place!

[Emilio]

I might save that phrase for future reference!

Dealing with "special" customers face to face at work is exhausting sometimes.

[Emilio]

As in Special Olympics.

[TimemiT]

"temper your expectations" ... in this modern era of Amazon 1 day delivery, or the 2 minute latté at Starbucks ... some folks expect the same with everything

or ... these are folks that have a "me first" mentality and screw everyone else because I'm going to push the envelope ... these same people look at others around them as a means to an end or to get something done

either way ... you most likely saved yourself any future headaches

[donnell]

phew! ... its more like you got to keep your sanity!...

[Yoda]

To add to the above, he emailed me six times between 0900 and 1600 hours and finally wondered why I didn't answer.
I started to answer his email bomb raid with: "I have been working, is that a good reason?"

I knew I was not going to go there, just a gut feeling...

[tafari]

that was the right. answer you gave him

[hako]

LOL.
I like that line of yours, M.